Side By Side

Patient Advocate Christi Jo poses with her sister, who lies in a hospital bed, sick with cancer.

Because no one should face healthcare alone.

Standing beside you when it matters most. Your voice. Your advocate. Every step of the way.

A serious illness or medical diagnosis can leave you feeling overwhelmed, confused, and unsure of what to do next. You shouldn’t have to face those moments alone.

We take the time to explain diagnoses, treatment options, medications, and medical terminology in a way that is clear and easy to understand. We help you prepare for appointments, ask the right questions, and feel confident making decisions about your care. Our goal is to empower you with the knowledge and support you need to advocate for yourself or the person you love.

Patient Advocate CJ poses with an older client.

Patient Education and Empowerment

Every patient deserves to be heard, respected, and treated with compassion. When concerns arise, we’re there to ensure your voice is not lost in the complexity of the healthcare system.

Whether we’re helping resolve communication challenges, identifying potential medical or billing errors, advocating for your wishes, or speaking on your behalf when you’re unable to do so, our commitment is to stand beside you every step of the way.

At Side By Side Care Management & Patient Advocacy, you’re never just another patient or case. You’re a person, a family, and a story that matters. We are honored to walk beside you, helping you navigate difficult decisions with compassion, clarity, and unwavering support.

Patient Advocate Christi Jo poses with her father and two daughters.

Advocacy, Representation & Peace of Mind

Healthcare is rarely simple. Between specialists, hospitals, medications, insurance companies, and endless paperwork, it can quickly become overwhelming—especially when you’re already focused on healing.

We help bring order to the chaos by coordinating care, organizing medical records, tracking appointments and test results, and facilitating communication between healthcare providers. We also assist with insurance navigation, discharge planning, home health coordination, and connecting you with financial or community resources. You can focus on what matters most while we help guide the path forward.

Patient Advocate Christi Jo poses with a wheelchair bound client.

Care Coordination & Navigation

Patient Advocate Christi Jo poses with her sister, who lies in a hospital bed, sick with cancer.

Our Mission

At Side By Side Care Management & Patient Advocacy, we believe every patient deserves to be heard, respected, and empowered. We walk alongside patients and families through some of life’s most difficult moments—helping them understand their rights, navigate the healthcare system, coordinate care, and make informed decisions with confidence.

Our mission was born from personal experience and shaped by professional expertise. We know what it feels like to watch someone you love struggle within a system that can be confusing and overwhelming. That is why we are committed to ensuring every client has an advocate who will listen, educate, and stand beside them every step of the way.

When you work with us, you are never just another case. You become family, and we will fight to ensure your voice is heard and your loved one receives the compassionate, quality care they deserve.

Because everyone deserves a voice. Everyone deserves dignity. And no one should ever have to face the healthcare journey alone.

We’d be honored to share your journey.